Frequently Asked Questions
Everything you need to know about your Killzone Flashlights order.
When will my order ship?
All orders placed before 2:00 PM CST Monday through Friday are typically processed and shipped the same business day.
What is your return policy?
We offer a 30-day return policy for items in new, unused condition with original packaging. Please contact our support team to initiate a return merchandise authorization.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping rates and delivery times are calculated at checkout based on your location and selected carrier.
Are the batteries included with the flashlights?
Battery inclusion varies by model. Please check the 'In the Box' section on the specific product page to see if a battery is included with your purchase.
How do I track my package?
Once your order has shipped, you will receive an automated email containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for a secure checkout experience.